Client Money Protection

How your money is protected

Moscrops are members of the Tenancy Deposit Scheme (TDS) in England and Wales operated by The Dispute Service Ltd, for full details see:

https://www.tenancydepositscheme.com

If we have agreed to hold the tenancy deposit we will place the monies in a designated client’s deposit account. The tenant will be issued with a deposit certificate and associated information.

Assured Tenancies and company lettings are not covered by the Tenancy Deposit Scheme.

We are members of RICS which means that we are covered by the RICS Client Money Protection (CMP) Scheme and where relevant, will apply the rules of this Scheme to our client money handling procedures. The RICS CMP Scheme is operated in line with the requirements set out in the The Client Money Protection Schemes for Property Agents (Approval and Designation of Schemes) Regulations 2018.

Our CMP Scheme Membership Certificate can be downloaded here in pdf format.

Client monies will be placed in a designated client's deposit account - for exclusions and limits to the RICS CMP Scheme see:

https://www.rics.org/clientmoneyprotectionscheme

Details of the RICS CMP Scheme are available at:

https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/client-money-protection-scheme-rules-rics.pdf

Copies are freely available upon request.