Statutory Information

The Provision of Services Regulations 2009

This information is supplied in accordance with our obligations under The Provision of Services Regulations 2009 in respect of Moscrops Estate Agents Ltd trading as Moscrops.

Name of business

Moscrops Estate Agents Ltd

Legal status

A limited liability company registered in England & Wales. Company number 8881099

Service offering

Details of the service we provide can be found at: moscrops.com

Registered office and postal address

8 Whetstone Lane, Birkenhead, Wirral, CH41 2QR

Email

enquiries@moscrops.com

Telephone

0151 652 2214

Public registers

Company registration details can be found at: www.companieshouse.gov.uk

VAT number

180256027

Bank Account

Our bank accounts are held with Barclays, 2 Liscard Village, Wallasey, Wirral, Merseyside, CH45 4JS. Deposit monies are held in Moscrops Estate Agents Ltd t/as Moscrops Clients Deposit Account. Rent & other client monies are held in Moscrops Estate Agents Ltd t/as Moscrops Clients General Account.

If applicable, any interest earned will be retained by Moscrops Estate Agents Ltd.

Tenancy Deposit Scheme

We hold tenancy deposits under the Terms of the Tenancy Deposit Scheme (TDS) in England and Wales operated by The Dispute Service Ltd, visit www.tenancydepositscheme.com for full information.

Client Money

We are members of NAEA, ARLA and RICS which means that we are covered by the RICS Client Money Protection (CMP) scheme.

Insurance

Our professional indemnity insurance is arranged by: Arthur J Gallagher, Custom House, The Waterfront, Level Street, Brierley Hill, West Midlands, DY5 1XH. The territorial coverage extends to acts or omissions arising out of Moscrops Estate Agents Ltd professional business on a worldwide basis (excluding the USA & Canada).

Complaints

We are members of the Property Ombudsman Service (TPO) redress scheme (www.tpos.co.uk) and comply with this Code of Practice which provides for the resolution of complaints that are not satisfactorily resolved between the parties.

Applicable law

English law will be applicable, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

This page was last updated on 25th May 2018.