Terms of Use

Read The Following Information Carefully

This website is provided by Moscrops Estate Agents Limited trading as Moscrops, a limited liability company registered in England and Wales under registration number 8881099. Our registered address is 8 Whetstone Lane, Birkenhead, Wirral, Merseyside, CH41 2QR. Our VAT registration number is 180256027.

This website is operated by Moscrops but hosted on our behalf by a third party.

By accessing, browsing or otherwise using the www.moscrops.com website you confirm that you have read, understood and consent to the terms and conditions below.


Whilst reasonable care is taken to ensure that the information contained on this website is accurate, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time without notice. You must check these terms and conditions for changes each time you intend to use this website.

Moscrops provides this website on an "as is" basis and makes no representations or warranties of any kind with respect to this website or the content contained on it (including any text, graphics, advertisements, measurements, links or other item) and disclaims all such representations and warranties. Opinions expressed on this website are not statements of fact. In addition, neither we nor any other contributor to this website make any representation or give any warranty, condition, undertaking or term either express or implied as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free.

Nothing on this website shall be regarded or taken as financial advice. The information contained on this website is not an invitation to invest and may not be relied upon in connection with any investment decision.

The services listed on this website are intended for persons in the United Kingdom and must not be acted upon by persons outside the United Kingdom.



Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.

Intellectual Property

The copyright in this website and its content belong to Moscrops. You may not make a permanent copy of or reproduce this website or any of its contents in any form. You may not reproduce or incorporate this website or any of its contents into any other website. You may only print or cache temporary copies of the content for your own personal non-commercial use.

Moscrops welcomes links to this site from relevant third party websites. However, if requested in writing by Moscrops, links must be removed within 24 hours.

Reproduction of the Moscrops logo other than in order to view this website is prohibited. Nothing on this site should be construed as granting any licence or rights to use or distribute any site content without express written agreement.

Interruptions and Omissions in This Service

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).


If any part of our terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.


This website may contain links to third party websites over which Moscrops has no control. Moscrops assumes no responsibility for the content of third party websites or for any losses which may arise out of use of a third party website. The presence of a link to a third party does not necessarily mean that Moscrops endorses that site or has or has not any association with the proprietor of that website.

Downloads and Media

All downloadable documents, files, images, video files or other meida on our Website are provided to you at your own risk. We take all reasonable precautions to ensure that such files are free from viruses but we recommend that you use up-to-date anti-virus software as a precaution. We accept no responsibility for any downloads or media provided by external or third party websites.

Website Account

If you have a Website Account on our Website and it has been deemed dormant then we may delete the Account and some or all of the personal information associated to it. We may consider an Account to be dormant if one of the following conditions is met:

  • it has not been accessed by you for more than 1 year,
  • if you have not responded to any emails sent to the registered email address,
  • if we receive email delivery failure notifications in response to any email sent to the registered email address,
  • the Account is in breach of our Terms of Use.
Password Security

Where we have given you, or where you have chosen, a password which enables you to access certain parts of our site, you are responsible for keeping the password confidential. Please notify us immediately if you suspect that your password is no longer secure.

Data Protection / GDPR

We may use your personal information in our provision of services to you. Please see our Privacy Policy and our Cookie Policy for details of how your personal information may be used.

Privacy and Cookies

The Privacy Policy and Cookie Policy also provides information about cookies which may be used by this website and tells you how you can restrict or delete cookies.

Anti-Money Laundering

Moscrops is committed to operating in a transparent and open manner, consistent with legal and regulatory obligations. We are committed to preventing criminal activity by cooperating in full with the relevant authorities and in the reporting suspicious activity to National Crime Agency.

Our commitment to the above means that we adopt a strict compliance of all applicable Anti Money Laundering rules including the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017, the Bribery Act 2010 and the Terrorism Act 2000.

Moscrops applies this to all customers, including vendors, buyers, landlords and tenants which means that we will obtain and hold evidence relating to customers identity and address and, where appropriate, proof of ownership and proof of funds. We will not be able to proceed with any work on behalf of customers if we are unable to obtain the relevant information.

Please contact us for more information regarding acceptable identity documents.

Governing Law

These terms and conditions and your use of this website are governed exclusively by English law and any disputes arising from or in connection with these terms and conditions and your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to our Terms of Use

We may change our Terms of Use from time-to-time by updating this page and may place notices on other sections of the website and/or notify you by email. You should check this page from time-to-time to ensure that you are happy with any changes.

These 'Terms of Use' are effective from 25th May 2018.