Seller's FAQ

Although selling your property can be a complicated and time consuming process, we are here to help. We have wide ranging experience in all aspects of property sales and always do our best to offer practical and helpful advice.


Some Commonly Asked Questions.


Answer

We offer a FREE Sales Appraisal - thereafter our fees are as follows:

Sale of Property (Sole Agency)

To perform a Sales service we charge a fee of 1.2% (1%+VAT) of the contractual sale price subject to a minimum fee of £1,074 (£895+VAT).

Example 1: Based on a sale price of £50,000 our sale would be £1,074 inc VAT

Example 2: Based on a sale price £100,000 our sale fee would be £1,200 inc VAT

Other Charges/Information

Details of our fees or charges are provided to you in our Terms of Business before we market your property.

The sale fee includes all our charges and promotional costs other than any specifically agreed expenditure. In addition, for your peace of mind, you will also benefit from our 'No Sale - No Fee' guarantee.

IF YOU HAVE ANY QUESTIONS ABOUT FEES, PLEASE ASK A MEMBER OF STAFF

Answer

You will be asked to provide proof of ownership for the property you are selling together with proof of identity and proof of your residential home address to comply with money laundering regulations - for example, Land Registry document, valid passport, photo-card driving licence, and a couple of recent utility bills (within the last 3 months).

Answer

We are members of The Property Ombudsman (TPO) redress scheme (www.tpos.co.uk) and comply with this Code of Practice. In addition, we are members of NAEA, ARLA and RICS which means that we are covered by the RICS Client Money Protection (CMP) scheme.

Answer

Other than some specific exemptions, all residential properties sold will generally require an Energy Performance Certificate or EPC to be commissioned before marketing commences.

An EPC is a guide made available to prospective purchasers when they look at a property. It gives the property an asset rating based on its energy efficiency. The EPC will show how efficiently a home uses energy and will give the property a rating from ‘A’ (most efficient) to ‘G’ (least efficient). The EPC will also make recommendations for how to improve the energy efficiency of the property.

Once prepared the EPC can last for up to 10 years.

Moscrops can assist in arranging a quote for obtaining an EPC but for an average 3 bedroom house they typically cost around £50.

Answer

No-one should buy a home without looking at it. We will always endeavour to describe your property in a way which will attract the widest range of potential buyers. Our colourful sales particulars will highlight your home's best features.

Having got a prospective buyer across your threshold, there are some things you can do to help clinch the deal and the following tips prepared by the National Association of Estate Agents (NAEA) may be of help:

First Impressions - Keep the garden tidy. Trim lawns, cultivate flower beds. Make sure paths and steps are free from snow and ice. Keep the driveway clear and any gates open. Leave room for people to park. Does your bell work? Can your house number be seen clearly?

Light The Way - Keep any porch or hall lights on at night.

Cats & Dogs - Keep pets quiet or out of the house when buyers call.

D.I.Y. - Tidy up any peeling wallpaper or damaged paintwork. Attention to even the smallest detail can generate good results.

Kitchens - The kitchen can tip the scales when it comes to selling. Make sure yours is well ordered with neat, clean cupboards.

Bathrooms - Watch for dripping taps or discoloured bath suites and keep the room clean, tidy and bright.

Bedrooms - Keep bedrooms tidy - that way they look more spacious.

Storage Space Sells - Keep cupboards, basements and attics tidy. Throw out unwanted rubbish.

Silence Speaks - Don't let the conversation dry up. Be courteous. Point out particular features of each room, but let the buyers inspect at their own pace.

The Grand Tour - This is fine, but let buyers have another look round on their own. Offer to answer their questions, but let them look at their leisure.


We're here to help!

If you need any advice, even if you are not selling through Moscrops, please do not hesitate to contact us


Disclaimer
Information provided is thought to be materially correct however, it's accuracy can in no way be guaranteed.